lazy

as a business, you could be really lazy about how you did things.

we are currently experiencing this with getting our TV "quoted" to fix. no fixing is being done, just a lot of nothingness.

they have no answering machine service, so you cant leave a message for them - this would require them to then call you back at some stage. they told us it would be at least a week to quote it and not to ring before that week was up. when i called this morning to check how it was going (after the week and a day had been up), the info was not yet entered into their computer system, so i have to now wait for the guy who had "just popped out" to get back and re call them to ask if they have even yet done anything for the quote. now the phone is engaged, so i just have to keep calling.

cause i have nothing better to do with my time. maybe we should just buy a new TV.